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Useful Points of Contact (POCs)

The following list contains contact information for a variety of government agencies and programs. If you would like to recommend additions to this POC list, please email us at vacohracademy@va.gov.

Americans with Disabilities Act (ADA)
http://www.ada.gov/
866-633-7365 – General Information
202-693-0106 – Federal Contracting

Centers for Medicare & Medicaid Services
https://www.cms.gov/ContactCMS/
877-486-2048
800-633-4227 – Medicare Service Center
877-267-2323 (Employee directory available)

Equal employment Opportunity Commission (EEOC)
http://www.eeoc.gov
Email: info@eeoc.gov
202-663-4599
All other inquiries: 800-669-4000
(TTY) 800-669-6820

Fair Labor Standards Act (FLSA)
http://www.dol.gov/whd/flsa/
866-487-9243
866-487-2365
(TTY) 877-889-5627

Federal Employees Compensation Act (FECA)
http://www.dol.gov/compliance/laws/comp-feca.htm
Email: mowcp-public@dol.gov
202-693-0040

Federal Labor Relations Authority (FLRA)
http://www.flra.gov/
202-218-7770

Government Printing Office (GPO)
http://www.gpo.gov/
Email: ContactCenter@gpo.gov
866-512-1800
202-512-1800 (DC Area)
Fax: 202-512-2104

General Services Administration (GSA)
http://www.gsa.gov
202-208-7642 – Government Travel
800-488-3111 – National Customer Service Center (NCSC)

Health & Human Services (HHS)
http://www.hhs.gov
877-696-6775

Medicare
http://www.medicare.gov/default.aspx
877-696-6775
800-MEDICARE

Merit Systems Protection Board
http://www.mspb.gov
Email: mspb@mspb.gov
202-653-7200
800-209-8960 – message line
800-877-8339 – V/TDD

National Labor Relations Board (NLRB)
http://www.nlrb.gov
866-667-6572
(TTY) 866-315-6572
Regional Offices: https://www.nlrb.gov/who-we-are/regional-offices

Occupational Safety & Health Administration (OSHA)
http://www.osha.gov/
800-321-6742
(TTY) 877-889-5627

Office of Disability Employment Policy (ODEP)
http://www.dol.gov/odep/
202-693-7880
866-633-7365
866-4USA-DOL (487-2365)
(TTY) 202-693-7881 or 877-889-5627

Senior Citizens' Resources
http://www.usa.gov/Topics/Seniors.shtml

Social Security Administration
http://www.ssa.gov
800-772-1213

U.S. Office of Special Counsel
http://www.osc.gov

U.S. Citizenship and Immigration Services (USCIS)
800-375-5283
(TDD) 800-767-1833
877-247-4645 – Military Help Line

U.S. Commission on Civil Rights
referrals@usccr.gov
1-800-552-6843
(TTY) 202-376-8116

U.S. Court of Appeals for Veterans Claims
Email: efiling@uscourts.cavc.gov
202-418-3453
202-501-5970 – Case-Related Matters

U.S. Department of Labor (DOL)
http://www.dol.gov
866-487-2365
(TTY) 877-889-5627

Veterans Employment and Training Service (VETS)
http://www.dol.gov/vets/
Email: contact-vets@dol.gov
202-693-4701

Vietnam Era Veterans Readjustment Act (VEVRAA)
http://www.dol.gov/compliance/laws/comp-vevraa.htm
202-693-4731